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Privacy Policy

No fine print, no complications

Trakivo Tecnologia LTDA (CNPJ 47.953.284/0001-02), based in Ribeirão Preto/SP, Brazil, respects your privacy and is committed to protecting your personal data in a secure, transparent, and responsible manner.

We comply with Brazilian Law No. 13,709/2018 (General Data Protection Law — LGPD) and the Brazilian Internet Framework (Law No. 12,965/2014), adopting appropriate technical and organizational measures to protect your information against unauthorized access, leaks, or any misuse.

Data collection and use

Currently, we only request your email address, used to keep you informed about Trakivo's development, beta invitations, product launch, and relevant updates.

When the platform launches, we may request additional information, such as name and password, for account registration and access to your Trakivo account.

Your data is processed based on:

  • Consent, so you can sign up for the waitlist and receive communications about Trakivo;
  • Contract performance, when the service is active and you create an account;
  • Legitimate interest, to ensure security and improve our systems.

Communications and marketing

By providing your email at this stage, you agree to receive communications about product status, beta invitations, launch promotions, and important updates.

You can unsubscribe from these messages at any time by clicking the unsubscribe link in our emails or by contacting us at [email protected].

Security and infrastructure

Your data is stored in a secure cloud environment, using providers recognized for their reliability and compliance with international security standards, such as Cloudflare, Google Cloud Platform (GCP), and Supabase.

Email communications and notifications are processed by Brevo, following best practices for privacy and responsible sending.

Information sharing

Trakivo does not sell, rent, or share your personal data with third parties for commercial purposes.

Sharing occurs only with partner companies that assist in providing the service, always under contract and with confidentiality and security obligations.

Your rights

You have the right to:

  • Confirm and access the data we process about you;
  • Correct inaccurate or outdated information;
  • Request the deletion of your personal data;
  • Revoke your consent at any time;
  • Request information about data sharing.

To exercise your rights, contact us at [email protected].

Data deletion

If you wish to remove your information from our database, send your request to [email protected].

Data will be securely deleted or anonymized, preserving only what is necessary to comply with legal obligations or prevent fraud.

Changes to this policy

We may update this Privacy Policy as Trakivo evolves.

Significant changes will be communicated by email or published on our website. The most recent version will always be available for review.

Contact

General support: [email protected]
Privacy and data protection: [email protected]
Trakivo Tecnologia LTDA Ribeirão Preto – SP

Last updated: November 2025